In this day and age, technology is becoming an important part of business success. Gone are the days where desks are filled with paperwork, now companies are implementing technology to assist them with their day to day needs. Mobile technology, refers to a portable device like a smartphone or tablet, that allows employees to access data. According to this white paper from Aberdeen Research, “best-in class facilities are 56% more likely than their peers to utilise mobile devices in their day-to-day operations.” Read the white paper from Aberdeen research about how mobile technology is providing businesses with operational success. To to view this white paper on the Aberdeen website, click here.
Some businesses are still using ERP systems that are “two versions behind the current release, which may be four years old or more,” according to Forrester Research. The use of older systems may be convenient for your company to keep but in actual fact they can be doing your business harm. As the world is innovating quicker than we all expected, you will begin to fall behind if you don’t take action and invest in a new ERP system. This white paper from NetSuite covers 8 reasons why legacy ERP is harming your business:
- Legacy ERP drains the innovation from your IT budget
- Business regulations demand fluidity; Brittle and outdated ERP fails to keep peace
- Aging ERP is a drag on business velocity
- Mobile workforce battles immobile and outdated ERP
- Centralised old ERP hampers the increasingly decentralised business
- Legacy ERP fails to satisfy the appetite for real-time information
- Stone age ERP walls your business off from suppliers, channels and customers
- Old ERP is a barrier between your employees and self-service
Closing the Gap Between Online & In-store
This Benchmark report from RSR Research (sponsored by NetSuite) for 2015, highlights the need for retailers to understand the importance of the customer journey and consumer trends as well as overcoming the challenges of technology integration. Key Findings:
- Retailer under-estimate how much digital influences physical shopping experiences today.
- Retailers recognise that employees need to do more to create customer engagement.
- Retailers persist in thinking of store technology as POS.
- POS is no longer enough to service customers in store.