CRM+

End to End Customer Relationship Management and Integrated Marketing Automation.

Accounting and Financials

Complete accounting and financial management for growing businesses.

Advanced Inventory

Manage supply and demand, multiple warehouse locations and operations.

eCommerce and Omni-Channel

Your entire retail business managed in one system, online store and point of sale (PoS).

NetSuite Retail

NetSuite Retail Edition delivers a unique set of processes, activities and systems specifically designed for retailers to deliver rapid value. NetSuite provides a 360-degree view of customers, orders, POS, eCommerce, items and inventory and provides a true omni-channel experience for your customers.

Download Our Guide to NetSuite for Retailers

Not sure which NetSuite Edition is right for your business?

If you are interested in exploring NetSuite for your business but not sure which edition is right for you, try our interactive NetSuite Buyer’s Portal. We have created two easy to use tools that will help you determine which NetSuite Edition and Modules you will need to consolidate your current software packages into a single platform of technology.

NetSuite Buyer's Portal

A complete solution for modern retailers.

Consumer purchasing behaviours are radically evolving, they expect a seamless customer experience. The way we shop is multi-faceted and we expect personalised shopping experiences on demand, online, in-store and at home.

Delivering on customer expectations locally and globally is becoming increasingly challenging – a scenario Deloitte terms “the Digital Divide”. NetSuite for Retail can help deliver these expectations.

NetSuite provides users with a single platform of technology to manage their entire retail operation, online, in-store and in the field.

Download the NetSuite for Retail Datasheet

The complete guide to the NetSuite platform for Aussie Retailers.

NetSuite Retail and eCommerce Edition

NetSuite Retail and e-Commerce Edition is a fully featured solution to cater for the needs of growing retail businesses.

This edition provides a single system solution that includes Sales and CRM Management, Accounting and Financial Control, Advanced Inventory and Demand Planning, eCommerce and PoS.

Optional modules, such as field service management, can be added to provide complete coverage of your requirements. Klugo experts can develop specific modules and advise on structuring go-live phases and managed services for every stage of the development.

CRM +

NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including:

Sales Force Automation (SFA).
Lead Source Management.
Quoting and Opportunity Management.
Pipeline Management.
Sales Forecasting.
Marketing Automation.
Customer Support and Service.
Customer Dashboards.

Accounting and Financials

Fully integrated accounting and financial management solution including:

General Ledger.
Accounts Payable.
Accounts Receivable.
Inventory Control.
Financial Planning and Budgeting.
Customer Billing.
Financial Planning.
Order and Procurement Management.
Supply Chain Management.

Advanced Inventory

Expand NetSuite Core ERP’s functionality to managed advanced inventory requirements including:

Demand Based Inventory Replenishment.
Manage Multiple Warehouses/Inventory Locations.
Dynamic Reordering.
Matrix Items.
Landed Cost Calculations.
Serialised Inventory.
Lot Management.
Bin and Put Away Management.
Barcodes.
Stock take and cycle counting.
Warranties.
Pick, Pack and Ship.
Freight Integrations.

Demand Planning

Increase your inventory optimisation with industry-leading demand planning features including:

Standard Safety Stock Levels.
Forward and Backward Consumption Planning.
Demand Planning Algorithms including Linear Regression, Moving Average, Seasonal Average and Sales Forecast..
Advanced supply planning.
Automated purchase order approval and creation.

Watch the Demonstration

NetSuite provides retailers with a modern cloud environment to run their entire global operations. From online to instore, you will have full visibility of your customers, their purchasing behaviours as well as real-time information to make decisions around promotions and pricing.

Klugo, A Leading Australian NetSuite Partner

Since 2013, Klugo has been helping growing Australian field service companies to revolutionise their IT Ecosystem with the NetSuite Oracle platform and related technologies. We have a wide range of experience in helping field service customers simplify their strategy, take control of their operations and business processes and grow, without the need for an additional headcount to handle the workload.

Oracle NetSuite offers a modern, cloud-based ERP solution to manage your entire business. Klugo has helped hundreds of businesses across a wide range of industries including Wholesale Distribution, Manufacturing, Retail, Not for Profit, Membership Associations, Software Companies and Professional Services Businesses to pioneer in their industry by leveraging the power of the NetSuite system.

Latest Retail Articles

Latest scandals in Retail Payroll, how likely are they to happen to you?

Amidst an epidemic of payroll underpayment across Australia retailers, they should focus on technology that can keep up with legislation changes.

Why Retailers Should Be Focusing On Creating Amazing Experiences

Appetite for retail satisfaction is more voracious than ever, providing an amazing customer experience is mission-critical to set yourself apart.

The Omni-Channel Retail Customer is Changing

In 2019, the average consumer has evolved into a multi-channel purchasing machine. As the traditional customer buying journey continues to grow, retailers and wholesalers need to consider opportunities to cater to a new, savvier buyer. The question is though, where...

How Aussie Retailers are Surviving the Arrival of Amazon

After a slow Christmas, retail businesses across Australia brace for 2019. Investing in efficient and fast-implemented technology seems to be the trending solution to aid the highly competitive retail industry. With increasing adoption of Google Home, Apple's Siri and...

New Tools of the Trade Needed for Retailers

As the holiday season ends, retail projections tell that consumer spending may weaken slightly, but it will remain active in Australia this 2019. As we close the second decade of the millennium, challenges and opportunities arose in a highly competitive market where...

4 Simple Steps to Reduce Cart Abandonment and Increase Online Sales

You spent the money on marketing and created great ads, you attracted the shoppers into your eCommerce, and they came. They read, clicked, surfed and compared, but after promising signs of closing a sale, your potential customers left your site. They turned away. Why?...

Ten Commandments of Omni-Channel Retailing

An omni-channel strategy must include various touchpoints, a shared inventory and marketing that targets multiple channels. In today’s digital world, consumers shop in mobile devices, computers, smart TVs, stores and social media. Medium-sized retailers can pioneer in the omni-channel world if they focus on getting a single cloud-based platform to build a 360° experience and avoid a lengthy, costly and loose integration of legacy systems. NetSuite and Klugo put their experience with +3,000 retailers to write the ten commandments for a true omni-channel retail.

Thriving or Barely Surviving: Why Insight is the Difference for Furniture Retailers

The furniture retailing industry has faced a challenging market over the past five years. Weak consumer sentiment, reflecting subdued retail spending across the domestic economy, has adversely affected trading conditions.However, rising disposable incomes and...

Are you Keeping Loyal Customers Happy?

We all know it’s easier to keep an existing customer than it is to attract a new one and hence the focus on loyalty programs for customers. Too often, though, in the search for increased sales, knowledge gets forgotten as businesses focus...

View all Retail and eCommerce Articles

View all Klugo News and Articles