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Field Service News

How Millennials are Changing the Field Service Industry

How Millennials are Changing the Field Service Industry

The Millennial generation or Generation Y includes those that are born between the 80s and 90s. They are a generation that grew up with mobile technology and the internet at their fingertips. This instant access to information has bred an inherent expectation that at...

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Top 7 Trends in Field Service Technology in 2019

Top 7 Trends in Field Service Technology in 2019

Over the past five years, field service businesses have been consistently investing in technology that will improve technician utilisation, minimise data entry and provide better customer service. In 2019, there are hundreds of apps and software packages that are...

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Empowering Mobile Field Service Technicians

Empowering Mobile Field Service Technicians

Field service management in the early years was quite simple. When an asset or piece of equipment broke, the customer notified the service organisation. The field service team scheduled a field technician. The dispatched technician arrived within an agreed-upon...

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HVAC Businesses are Ditching Paper and Going Digital 

HVAC Businesses are Ditching Paper and Going Digital 

It's no secret that new technology in the HVAC industry is seeing more businesses make the move to a paperless workplace. Clean, green, efficient and cost-effective – what's not to like? According to Clean Up Australia, we use more than 4.2 million...

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2018 HVAC Industry Trends

2018 HVAC Industry Trends

Integration, automation and smart technologies are all trends expected to shape the HVAC industry in 2018, and competition is increasing inline with the growth of residential and commercial construction across Australia. Successful companies in the...

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Trust | The Essence of a Successful Locksmith Business

Trust | The Essence of a Successful Locksmith Business

Locksmiths are freely granted access to our homes, properties, schools, shops and businesses. A good locksmith is professional, on time, well trained with the latest skills and technology. The locksmith you send to your customer is the face of...

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Medical is the #1 IoT Growth Sector – are you Ready?

Medical is the #1 IoT Growth Sector – are you Ready?

Digital disruption is seeing the use of apps in the medical industry rapidly increase. Healthcare is becoming more customer-centric - and with medical device companies like Koch Disruptive Technologies entering the market, the gap between lower quality commodity...

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The Future of HVAC is in the Cloud

The Future of HVAC is in the Cloud

Global brands like Haier are starting to make waves in the Australian HVAC market. Bigger companies entering the building services market will widen the gap between lower quality commodity service and true experts. The HVAC industry is a long-established industry....

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NextService: Field Service Utopia

NextService: Field Service Utopia

The Dream Your cloud-based NetSuite ERP system has been implemented so your business operations are streamlined. This was done in order to have everything running in one system; CRM, financials, payroll, inventory. It provides you with a 360° view of your...

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Make Field Service Happy with NextService

Make Field Service Happy with NextService

 NextService is a field service management system that is built for NetSuite, it’s part of the NetSuite architecture. As NextService is native to NetSuite there’s is no need to integrate systems and information, the information is there, it’s all in...

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Three Reasons you Need a Scheduling Software System

Three Reasons you Need a Scheduling Software System

As a business begins to grow the need to schedule and organise your employees becomes a demanding task. Companies are beginning to invest in scheduling software to assist them in organising their business, as well as increasing overall business...

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NextService Will Help You Reclaim Your Sundays

NextService Will Help You Reclaim Your Sundays

As a small business owner maintaining a business and making sure all the paper work is up to date can be tiresome and time consuming. You could often be slaving away, working over time and on your weekends just to finish the invoicing on time. But why...

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White-space: What it’s Costing your Service Business

White-space: What it’s Costing your Service Business

 Scheduling Software can Help Grow your BusinessWhite-space is a label we call, non-productive time, it provides you the clarity to build up your business as the less whitespace you have, the more productive your workers are. If you are looking...

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t. 1300 766 011

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Klugo | Melbourne HO

 95 Highbury Road

Burwood, VIC, 3125

Klugo | Sydney Office

 23-25 Muriel Avenue

Rydalmere, NSW, 2116

Klugo | Adelaide Office

26 Flinders Street

Adelaide CBD, SA, 5000

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