News & Media
How Millennials are Changing the Field Service Industry
The Millennial generation or Generation Y includes those that are born between the 80s and 90s. They are a generation that grew up with mobile technology and the internet at their fingertips. This instant access to information has bred an inherent expectation that at...
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The Benefits of Warehouse Pick, Pack and Ship Automation
Through a combination of hardware, such as RF devices, and software, such as NetSuite, smaller distributors are gaining a competitive advantage by investing in technology that is designed to streamline their warehouse operations. Australian wholesalers are fast...
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Klugo Group announces Mark Culverson as new Chief Executive Officer, Annaliese Kloé stays on as founding Director
Klugo Pty Ltd is delighted to announce the appointment of Mark Culverson as its new CEO, effective immediately. Since April 2018, Mark has been instrumental to the growth and continual improvement of Klugo's NetSuite sales practice, professional services and NetSuite...
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How the On-Premise ERP Model killed itself slowly.
Brief Recent History of Cloud ERP. Over the past 15 years, most "On-Premise" software vendors have clamoured to come to market with a cloud offering to satisfy the needs of increasingly savvy CFO’s. Interestingly, we now find ourselves in a critical junction where the...
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How the Right Software Implementation Strategy Supports Success in Growing Businesses.
The words “IT strategy” are usually enough to make most Business owners roll their eyes. However Smart business owners understand but when it comes to designing an IT strategy the decisions that are made early on in the businesses life-cycle have a far-reaching impact...
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Top KPIs that Every Wholesaler Should be Tracking Right Now
Wholesale distribution has emerged as one of the top performing industries in terms of cloud technology take up. This early adoption, when compared to other industries such as professional services or manufacturing has seen Australian wholesale distribution business...
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Manufacturing Software in 2019. How MRP Platforms have Changed.
In the past decade the manufacturing industry in Australia has changed dramatically, and so has Manufacturing Software (also known as MRP software). Interestingly, the concept of Enterprise Resource Planning software was born in the manufacturing industry. In the late...
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The Omni-Channel Retail Customer is Changing
In 2019, the average consumer has evolved into a multi-channel purchasing machine. As the traditional customer buying journey continues to grow, retailers and wholesalers need to consider opportunities to cater to a new, savvier buyer. The question is though, where...
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How is Field Service Software Helping Businesses to Get Ahead 2019?
Since 2014, we have seen a steady increase in both new field service businesses coming to market, as well as strong growth in existing operations. What is even more interesting is the number of retailers, wholesale distributors and manufacturers who are looking it...
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Is your distribution business getting divided by Xero? NetSuite can help.
Accounting software like Xero provides outstanding functionality for small businesses, however, as they grow, software limitations become a daily frustration and sink managers in a sea of additional systems and apps to fill the gaps. Entry-level software packages in...
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How Aussie Retailers are Surviving the Arrival of Amazon
After a slow Christmas, retail businesses across Australia brace for 2019. Investing in efficient and fast-implemented technology seems to be the trending solution to aid the highly competitive retail industry. With increasing adoption of Google Home, Apple's Siri and...
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How Flooring and Carpet Businesses can Seize Growth Opportunities
Industry revenue in the timber flooring and carpet retailing and distribution sectors has been affected by strong import growth and increasing competition from substitute flooring products. However, higher demand from the residential housing and construction market...
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Top 5 SuiteSolutions to Improve Sales Management in NetSuite
NetSuite is well-known for enabling businesses’ sales team with unique visibility into every aspect of the customer relationship, from support cases to bills, contracts and inventory. With powerful and customisable real-time dashboards, sales managers and reps using...
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Four Steps to Successful Digital Transformation in Medical Device Distribution
Digital disruption is well and truly underway in the medical device distribution industry, and businesses must reinvent themselves as digital companies to stay ahead and relevant in this ever-evolving market. New digital tools and technologies on the market are...
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New Tools of the Trade Needed for Retailers
As the holiday season ends, retail projections tell that consumer spending may weaken slightly, but it will remain active in Australia this 2019. As we close the second decade of the millennium, challenges and opportunities arose in a highly competitive market where...
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How Smart Equipment Hire Businesses Stay Successful
There are several advantages to running a business that rents out equipment rather than selling it. There's room for financial gain, growth, and continued customer relations - but it all comes down to how you go about it. We've identified four key factors that enable...
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Top 7 Trends in Field Service Technology in 2019
Over the past five years, field service businesses have been consistently investing in technology that will improve technician utilisation, minimise data entry and provide better customer service. In 2019, there are hundreds of apps and software packages that are...
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ERP Terminology Demystified
For any business starting the process of evaluating ERP for their companies, one of the biggest challenges is understanding the unique industry terminology that ERP professionals use to explain their products, their industry and their offerings. Like most industries,...
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Top 5 Features of NetSuite Starter Edition to Automate Small Business Administration
The SuiteSuccess Starter Edition, which was released earlier in 2018 to the Australian market is turning heads in the small business world. For companies who feel they are hitting the limits of what small business accounting software can do to support their growth,...
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The Unbelievable Real Cost of Running a Field Service Business on Paper.
In 2018 the Field Service industry has grown 8% on last year’s estimates, as we are now seeing more businesses expand their sales channels to includes servicing and repair on the products they sell. Manufacturers and wholesale distributors who are facing increased...
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MRP, ERP or BMP? Manufacturing Technology for 2019.
It’s a relatively unknown fact that the Manufacturing Industry pioneered MRP and ERP technology, long before other industries caught up. In the 1960’s, two leading manufacturers, Black and Decker and Toyota were the first major manufacturing companies to make a...
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4 Simple Steps to Reduce Cart Abandonment and Increase Online Sales
You spent the money on marketing and created great ads, you attracted the shoppers into your eCommerce, and they came. They read, clicked, surfed and compared, but after promising signs of closing a sale, your potential customers left your site. They turned away. Why?...
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Three Key Tools Driving Transformation in Wholesale Distribution.
Do you need to fulfil orders more quickly and accurately? Do you struggle with inventory accuracy? Do you need real-time visibility into your warehouse operations? Do you know what your workers are doing? In 2018, Wholesale Distributors have more choice than ever when...
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Empowering Mobile Field Service Technicians
Field service management in the early years was quite simple. When an asset or piece of equipment broke, the customer notified the service organisation. The field service team scheduled a field technician. The dispatched technician arrived within an agreed-upon...
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Cloud Technology for a Competitive Manufacturing and Exporting Industry
The Australian manufacturing industry has undoubtedly contracted when compared to other booming sectors in the past two years. Due to this fact, many manufacturers are leading their industries by implementing more efficient and automated systems to not only support...
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Ten Commandments of Omni-Channel Retailing
An omni-channel strategy must include various touchpoints, a shared inventory and marketing that targets multiple channels. In today’s digital world, consumers shop in mobile devices, computers, smart TVs, stores and social media. Medium-sized retailers can pioneer in the omni-channel world if they focus on getting a single cloud-based platform to build a 360° experience and avoid a lengthy, costly and loose integration of legacy systems. NetSuite and Klugo put their experience with +3,000 retailers to write the ten commandments for a true omni-channel retail.
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52% Wholesale Distributors Moving to Cloud ERP. Are You?
52% of wholesale distribution businesses in Australia are migrating to fully integrated and centralised cloud-based ERP software solutions. They can manage everything from financials and accounting to warehouse management, supply chain, inventory and demand planning to sales and marketing. With this technology their business is run from one single solution, accessible everywhere in real time.
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From Xero to NetSuite in 45 Days.
Products like MYOB and Xero provide outstanding accounting functionality. However, as businesses grow and prepare for the future, they find that the complexity of managing their distribution operations increases, and the limits of these entry-level software packages...
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Overcome The Most Common Commercial HVAC Contractor Problems
Key players in the HVAC industry are those who service commercial and industrial markets, as identified by IBISWorld. However, it’s a competitive sector that, like any industry, poses problems and challenges for businesses to overcome and remain competitive.
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The Secret to Superior Inventory Management
Seize Distribution OpportunitiesThe downfall of wholesale distribution has been highly exaggerated in recent years. Yes, manufacturers have more opportunities nowadays to sell directly to consumers, but there are two main reasons why distributors are...
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Klugo Wins 5 Star NetSuite Partner Award Four Years in a Row
Tuesday 29 May 2018, Melbourne VIC Klugo Group have been recognised as a 5 Star NetSuite Partner across Australia and New Zealand for the fourth year in a row. Klugo has expertise in a number of vertical markets, specialising in Wholesale Distribution,...
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Solar Boom Drives The Need For New Technology
Aussie Solar Energy Boom Predicted for 2018We're in the midst of a solar energy boom. Analysts say that a record number of solar panels were installed in Australia in 2017 - a total of 9,500 panels installed across the country daily. The sunshine...
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GABS Beer, Cider and Food Festival Highlights 2018
The Best of GABS 2018GABS 2018 was held in Melbourne on 18-20th May and our Marketing team couldn't resist the opportunity to check it out, do a little industry research, and of course support our Aussie craft brewers. It's safe to say that the beer, cider...
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Klugo Group Announces Significant Expansion Plans in 2018
Melbourne, VIC - 22 May 2018 Klugo Group, the largest dedicated NetSuite partner in APAC, has announced significant expansion plans today, with customer success at the forefront of their aggressive growth strategy. Adding to their extensive portfolio of...
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Top Three Cashflow Tips for Craft Breweries
If there is one business goal that a growing craft brewery needs to focus on, it's this: don't run out of cash.In recent years, the craft brewery industry has seen increased demand and competition. More microbreweries are entering the market, with even more regional...
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Software for Small Breweries: Myths Busted
We've compiled a few misconceptions we often hear when it comes to Crafted ERP brewing software and just some of the reasons explaining why it's suitable for breweries of all sizes.Myth: "Our brewery is too small to need a brewing software...
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Top Three Pain Points For SMEs Outgrowing Accounting Software
This article was written by Brendan Laufenberg, SME Consultant, Klugo. As a specialist in cloud software for SMEs, I work daily to help growing companies evaluate the proven benefits of upgrading their internal software systems to a single,...
read moreKlugo Group Names Mark Culverson New Director of Sales and Marketing
Klugo Group Names Mark Culverson Director of Sales and MarketingKlugo Group, a 5 Star NetSuite Partner, has named Mark Culverson as new Director of Sales and Marketing. Culverson is a Sales and Marketing leader with extensive experience in developing...
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HVAC Businesses are Ditching Paper and Going Digital
It's no secret that new technology in the HVAC industry is seeing more businesses make the move to a paperless workplace. Clean, green, efficient and cost-effective – what's not to like? According to Clean Up Australia, we use more than 4.2 million...
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Challenges Faced by Medical Device Distributors and How to Overcome Them
With the medical device distribution industry expected to grow 20.1% by 2020, we reveal some of the biggest medical device industry challenges and how a cloud-based, one system solution can overcome these problems.Challenge One: Tracking Medical...
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2018 HVAC Industry Trends
Integration, automation and smart technologies are all trends expected to shape the HVAC industry in 2018, and competition is increasing inline with the growth of residential and commercial construction across Australia. Successful companies in the...
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Trust | The Essence of a Successful Locksmith Business
Locksmiths are freely granted access to our homes, properties, schools, shops and businesses. A good locksmith is professional, on time, well trained with the latest skills and technology. The locksmith you send to your customer is the face of...
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Thriving or Barely Surviving: Why Insight is the Difference for Furniture Retailers
The furniture retailing industry has faced a challenging market over the past five years. Weak consumer sentiment, reflecting subdued retail spending across the domestic economy, has adversely affected trading conditions.However, rising disposable incomes and...
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Connect Your Entire Business With Cloud Technology and Vertical Storage
Connect Your Entire Business Using vertical storage and a cloud technology, connect your entire business, from back office to front office processes. NetSuite treats each vertical storage machine as a location in your warehouse/s...
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Business Process Review
Free Business Process ReviewSign up for your free technology and business process review. We’ll investigate your existing infrastructure and provide a report outlining steps you can take to step your business up.Free Business Process ReviewOur...
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Medical is the #1 IoT Growth Sector – are you Ready?
Digital disruption is seeing the use of apps in the medical industry rapidly increase. Healthcare is becoming more customer-centric - and with medical device companies like Koch Disruptive Technologies entering the market, the gap between lower quality commodity...
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The Future of HVAC is in the Cloud
Global brands like Haier are starting to make waves in the Australian HVAC market. Bigger companies entering the building services market will widen the gap between lower quality commodity service and true experts. The HVAC industry is a long-established industry....
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Is the Complexity of Compliance Putting you at Risk?
A compliance management process is a critical requirement of all businesses, involving every business function and department. Often a manual task with mountains of paperwork, compliance checks often consist of keeping and coordinating multiple data sets -...
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Bringing you the all new #ThirstyThursdays
Introducing #ThirstyThursdays: half an hour webinar each month where you can kick back with a beer while talking about how to gain a competitive edge in the craft beer industry. Learn from our in-house experts about the ins and outs of our brewing...
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Family Business Insider Event
FBA Insider EventJoin us along with Family Business Australia (FBA) for the next Insider event, where you can learn about cloud technology, the Internet of Things and Industry 4.0. FBA contribute to the long term success of family business by facilitating...
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Klugo | Melbourne HO
95 Highbury Road
Burwood, VIC, 3125
Klugo | Sydney Office
23-25 Muriel Avenue
Rydalmere, NSW, 2116
Klugo | Adelaide Office
26 Flinders Street
Adelaide CBD, SA, 5000