Latest Blogs
Stay ahead of the curve in the world of business management. Follow our blog for insights and updates on the latest ERP, FSM, CRM, CPQ, WMS, and Smart Factory trends. Don’t miss out on valuable tips on optimising your systems to achieve unparalleled growth and profitability.
Help your customers to realise the true cost of downtime
It’s easier to sell premium service levels if you help your customers to calculate the cost of downtime and when their equipment is due for maintenance.
Guided selling, increase sales with CPQ
To streamline quoting, manufacturing and distribution, companies utilise CPQ to speed up selling and production scheduling. Find out more!
Business process improvement, it really never ends
Operational Excellence is a state of mind that continually seeks to improve processes, workflows and endeavour to reach complete waste elimination.
What’s in it for them, the best way to get sales reps to use a CRM
Most CRM projects start with the company’s needs rather than building out the systems from the Sales Reps perspective first. This can prevent CRM success.
Service your competitor products and win
Improve the profitability and creditability of your business by servicing your competitors’ products! It might sound crazy but it’s worth it. Read more!
Is an ERP system right for your business, and how to decide?
Without integrated systems, decision makers are left in the dark & have difficulty bringing together people, product, processes, and financial management.
3 must-dos to save your CRM from failure
Streamlining communications, breaking down departmental silos, harnessing automation to improve the sales process can be a tricky process to achieve.
Win more deals by quoting faster and with increased accuracy
Speed and accuracy are the hallmarks of establishing a trusted relationship. When there is trust and clarity, customers tend to buy…and more often.
Knowing your contribution margins is the key to unlocking potential profits
Analysing your contribution margin as part of your financial reporting helps identify areas for improving overall gross margin and operating profit.
Make a plan, be prepared for when the “proverbial” hits the fan
Whether it be a pandemic, natural disaster, man-made accident, or an unexpected phenomenon, have a plan in place to assist your customers.
Production Lag, the Hidden Cost that Kills Margins
Some manufacturers fail to measure production lag, if you want to increase your gross margins, it’s a metric that must be measured, assessed and optimised.
Do you know the financial health of your customers? Three CRM indicators to watch.
Improve your customer relationship management and get a deep understanding of their accounting trends, business quirks and behavioural themes.
How businesses lose when sales ramp faster than productivity
The moment you cannot supply a customer is the moment you lose them. Find the delicate balance of creating an elastic type solution to supply and demand.
5 ways to check the health of your service team culture
Customers don’t form relationships with equipment, they form relationships with service teams. A strong service team culture creates engaged customers.
Ecolab Healthcare ensures their customer-first policy with NetSuite and NextService
Ecolab Healthcare is leader in providing medical devices, equipment, chemistry and service to the medical, dental, scientific and pharmaceutical industries. With a team of over 60 field engineers, they provide an array of field services ranging from...
Cloud-based ERP system designed for field service operations
Cloud-based ERP systems are transforming businesses around the world. Organisations are achieving goals that were once unattainable.
ERP: why security and surveillance distributors need to know about it?
ERP with field service management software enables security and surveillance distributors to track all field operations, inventory and billing.
Aquatec Australia improved business efficiency with NetSuite
Aquatec has had 30 years’ experience providing water and wastewater solutions to local government and commercial enterprises through the Australasian region. With plans to expand the business and improve on efficiencies, Aquatec required an internal...
Solar businesses improve productivity with digital transformation
Cloud-based ERP systems are transforming businesses around the world. Organisations are achieving goals that were once unattainable.
Technological Innovations in the HVAC Industry
Cloud-based ERP systems are transforming businesses around the world. Organisations are achieving goals that were once unattainable.
Are Toxic KPIs Damaging Your Team’s Performance?
Implementing effective KPIs is important to any business that focuses on achieving goals. Using KPIs the wrong way can poison a team’s performance.
Headland Technology, achieving operational excellence.
Australian sheet metal machinery importer and distribution company Headland Technology were looking for a service management software system that would ensure efficient field service management of their remote workforce. Headland had tried and tested...
5 Keys to Face Disruption in Maintenance for Construction Industry
New challenges and opportunities arise for companies providing Maintenance for Construction, technology can help them improve their own productivity.
How Cloud Technology Supports a Decentralised Workforce and Increases Operational Efficiency.
Technology decentralising the workforce has been gaining momentum in the past decade, and even more so recently, efficiently enabling remote workers.
Maximising Safety and Minimising Contact. How FSM Software Is Empowering Field Based Service Businesses?
Field Service Business by nature are high-contact. ERP has helped them to eliminate paperwork, leverage video calls and implement safety check-lists.
Business Norms vs Business Necessity. The Four Key “Why’s” Industries Are Now Revisiting.
Our customers tell us how they have been leveraging the power of NetSuite to pivot quickly and get back to business. Read their stories.
How are Australian Service Companies Thriving Overseas?
Despite all the difficulties of taking services abroad, a number of Australian Companies are not just thriving locally, they are attaining global success.