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Large scale asset and location repairs require complete project visibility and management control

NetSuite enables asset and location repair businesses to gain greater project visibility when staff are scattered around the country. Connecting vendors, contractors and field staff in a synchronised system. NetSuite + NextService is the ideal solution to optimise  the entire service engagement workflow.

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NetSuite is the ideal tool for repair businesses in the mining, oil, plumbing and sewerage repairs industries. The ultimate visibility enabler.

The combination of NetSuite’s ERP system and NextService field management software for asset and location repairs increases profitability in your business by boosting technician productivity. Allowing you to gain visibility and synchronise all communications between subsidiaries, vendors, contractors and internal teams.NetSuite is the ideal tool to map the entire repair journey.

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NetSuite allows repair teams to work in multiple locations with complete project visibility

View the location of all field staff on the schedule board using an integrated map allowing for route optimisation.
Collaborate with suppliers, purchasing and simplify a distribution resource plan. Automate workflows seamlessly across networks to increase total visibility.
Improve operating efficiency and customer service levels with one streamlined end-to-end business platform with complete visibility of your field service team.

Connecting the core components for teams of large scale asset repairs.

Accounting ,CRM, job costing, project management and field service management. NetSuite creates a single data point for the complete management of large scale repairs and servicing.

NetSuite solutions that will work for you:

ERP + CRM + FSM

NetSuite Features for Asset and Location Repairs

Collaboration is crucial when working with large multi-state projects of asset and location repairs. NetSuite + NextService helps create a single data point to manage mining, oil, plumbing and sewerage projects with complete accuracy.

Smart accounting integrated into repairs

Know the status of project profitability with built in accounting features designed for large scale assets.

Scheduling and GEO tracker of staff and contractors

A seamless connectivity between mobile app and NetSuite ensures collaboration between all relevant units.

Map the flow from inspections to repair

Create a collaborative loop between on-site inspections and creation of repair jobs.

End-to-end Project Management

In both small and large multi-state projects, management and project visibility is streamlined with NetSuite.

Teams that work within the mining, oil, plumbing and sewerage industries need to be able to capture, track and manage complex data that allows them to maximise the productivity of their field teams. NetSuite + NextService provides businesses with a deep understanding of their field teams with customisable parameters to help give them more access to information to complete jobs in a shorter time frame.

Klugo are committed to our customers

Achieving operational excellence for our customers is at the core of what we aim to do. Our mission is to help customers achieve operational excellence using NetSuite + NextService.

Headland Machinery

Headland Machinery supplies leading machinery technology, software and services and are embracing the future with IoT, Industry 4.0, Automation and Additive Manufacturing. Proactive customer service is the cornerstone of successful long-term relationships with customers.

Aquatec

Aquatec has had 30 years experience providing water and wastewater solutions to local government and commercial enterprises through the Australasian region. With plans to expand the business and improve on efficiencies, Aquatec required a system that would grow with their business.

Ecolab Australia

Ecolab is a leading supplier of both laboratory and medical equipment with over 2,000 customers throughout Australia & New Zealand. Ecolab supply their medical and scientific equipment from a head office in Melbourne and satellite offices in Sydney and Brisbane.

When field teams are dispersed across multi-state locations, access and visibility to information is crucial

Effective field service management provides vendors, contractors and subsidiaries all the information they need to complete a job as fast as possible.

Field Mobility of Repair Technicians

A seamless connectivity between mobile app and NetSuite ensures improved accuracy in the field taking records.

Maintenance and Asset Inspections

NetSuite + NextService MES helps technicians create a fully visible picture to improve maintenance workflows.

Inventory in the Field

Keep detailed records of technician stock levels with field barcode scan and serial number support.

Warranties & Repair

Create a full log of warranties/repairs and workflows to maximise the visibility between office and technician.

Klugo is your ideal partner to deploy, support and optimise your business process and systems. We help customers with business transformation by utilising the NetSuite ERP platform. We unlock your business value by enabling operational excellence.

Understanding the flow of value to customers is the key to achieving operational excellence

There are some jobs that just can’t be done from home. Businesses that manage installations, repairs, maintenance and servicing jobs know that field service operations success rates depend on a mix of customer service, stock availability, inventory forecasting, efficient scheduling and asset optimisation.

Mapping the flow of value via customer experience is what many service companies are doing to improve operating profits.

Klugo’s NetSuite ERP implementation

We have selected the worlds leading cloud ERP, Oracle NetSuite + NextService as our business platform of choice to help Australian businesses achieve operational excellence. Why? Because cloud business platforms are future proof, this enables our customers take advantage of emerging IoT and AI technologies. 

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