The Benefits of Warehouse Pick, Pack and Ship Automation

The Benefits of Warehouse Pick, Pack and Ship Automation

Through a combination of hardware, such as RF devices, and software, such as NetSuite, smaller distributors are gaining a competitive advantage by investing in technology that is designed to streamline their warehouse operations. Australian wholesalers are fast catching up with retail managing their operations more effectively while making informed decisions about shipping, staffing, accounting, demand planning and warehousing.

What is warehouse automation?

Warehouse automation is the use of software and technology to support your warehouse team in their mission to pick, pack and ship your customers orders as quickly and efficiently as possible. This type of technology is designed to streamline the operations of your warehouse, as well as reduce costly errors. Traditionally warehouse automation technology was used by large companies, such as Amazon and Coca-Cola; however, modern cloud ERP is bringing the benefits of what was traditionally large scale software to small and medium-sized wholesale distributors.

What is an automated storage and retrieval system?

Automated storage and retrieval system (ASRS) is the combination of machines and execution software to move product in and out of the storage unit without any human supervision. These machines use sophisticated technology and integrate with a distributors ERP system to minimise human intervention in the picking process. Overhead storage units, by manufacturers such as Hanel, allow distributors to automate their picking process and take advantage of the overhead space in their warehouses.

Ten Benefits of warehouse automation

1.Increasing Speed

There is no way a human can memorise an entire warehouse and beat a fully functional automated system that can instantly identify the location of the items in a particular order. Warehouse automation software is the brain of your warehouse and gives your team the information they need to do their jobs quickly and efficiently, right at their fingertips.

You can also increase the management of an inventory process with warehouse automation. Instead of having people manually record items, RF scanners can short cut the process of collecting information about orders and simplify the administration associated with inbound deliveries and order dispatch.

2. Maximising space

One resource that is not often considered is that of overhead storage. The footprint of your warehouse is finite, and without costly extensions, this cannot be increased. Warehouse automation allows for practice use of overhead space by using machinery and technology to automate the retrieval of inventory items stored at height. In addition to this, depending on the location of your warehouse, more often than not, the cost of extending up, instead of out is usually far less.

How does it maximise space?

Majority warehouse automation systems include robots or other machines that collect products and store them. It means that there is no need to send people to aisles, which could remove the need for wide aisles that accommodate large spaces with a wide turning radius. Automated warehouses have unique movable shelves that can move goods around on a pallet. However, they tend to take up more space than a pallet, whilst a robot needs less room for maneuvering. This automation logic means that you can install products with smaller aisles, which can create more space for storage.

3. Decreasing Costs

Whilst there is a reasonable investment associated with implementing warehouse automation software and hardware, the benefits of reduced costs in labour, order errors and fulfilment velocity far outweighs the cost, which leads to rapid ROI for a wholesaler.

4. Low injury risk

Warehouse automation technology also helps minimise the risk of injury to warehouse workers, by using machines to carry out dangerous tasks. One of the main drivers of the IOT and Smart Factory initiatives is that of safety.

5. Accuracy

Accuracy in the warehouse business is no doubt necessary; it helps reduce errors in dispatch, which result in returns and extra administration. Wholesalers who use ERP technology and warehouse automation software see drastically lower errors in picking, packing and shipping and report higher levels of customer satisfaction and repeat business.

6. Increased efficiency

Automated tools help strengthen the entire process, from picking and receiving items through assembly lines and out to distribution. Wholesale Distribution Software vendors, such as NetSuite design their packages to meet the demands of every warehouse, which will keep products organised and send out automated alerts.

7. E-commerce

Automated warehousing can provide benefits like space saving, reduced building costs, improve productivity, needing fewer people, saving money and reducing operation cost. When this is paired with integrated e-commerce platforms, a wholesaler can expand their sales channels whilst still maintaining control over their warehouse.

8. Accurate analytics

Automating a warehouse is a short-term investment on time and labour, however, the additional data being captured by the system gives wholesalers access to better analytics and information about their business which empowers strategic decision making.

This knowledge helps in taking your business to the next level as you can share real-time data to managers, gain insights into your business and identify key areas of improvement.

9. Save time and money

With a warehouse automation system and ERP software being able to keep track of goods and supplies is more manageable, as the system is largely taking care of what people had to track manually. This strategy helps reduce the number of employees required to maintain your current level of operation and allow you to grow without having to put more people on to cope with the additional workload.

10. Better Inventory Control

Features in ERP technology, such as demand planning help a wholesale distributor by providing intelligent suggestions as to what to order, by using the data in the system to calculate expected supply and demand plans.

NetSuite Guide for Wholesale and Distribution

Do you want to know more about the Best-in-Class ERP that is modernising Aussie’s Wholesale? Download our guide to all the modules and technologies integrated into NetSuite, and decide if it’s the right platform to support your growth.

Cloud-Based Warehouse Software

A cloud-based warehouse management system (WMS), such as NetSuite makes sure all warehousing operations are executed smoothly. NetSuite tracks data in real-time, which can help managers get instant notification of inefficiencies or errors in the business and correct these to ensure continual improvement of operational efficiency. The advantage of the cloud is also the ability to connect your ERP other automation technologies such as robots, conveyors, overhead storage and other machines through API technology that interacts with the Internet of Things.

Gigant Chinese retail Alibaba, ramped up robotic labour in 2017 in one of its warehouses, cutting down the workforce by 70%. Robotics will continue to have a significant impact on the supply chain. Choosing a platform that eases automation will enable wholesalers to adapt to future trends, move quicker than the competition, manage their operations better and target strategic growth with informed decisions.

Need a specialist’s free advice?

Feel free to call an expert in Wholesale and Distribution Enterprise Resource Planning Systems today. Find out how cloud-based technology can support your business growth.

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Top KPIs that Every Wholesaler Should be Tracking Right Now

Top KPIs that Every Wholesaler Should be Tracking Right Now

Wholesale distribution has emerged as one of the top performing industries in terms of cloud technology take up. This early adoption, when compared to other industries such as professional services or manufacturing has seen Australian wholesale distribution business bounce back from a period of shrinking margins and red-ocean competition.

Most distributors over the past 5 years have either evaluated or implemented some form of cloud technology in their business. One of the main drivers for these software packages is to be able to collect more customer, inventory, operational and supplier data to increase efficiency and effectiveness of their resources.

Now that they have the data, the key question is… What should they do with it?

10 Years ago, Wholesalers relied on some basic reports and metrics to identify whether their business was healthy and growing or struggling. KPI’s such as inventory turnover, accounts receivable aging reports and dead stock reporting were common. In 2019, Wholesalers are becoming more sophisticated in the metrics they are using to measure themselves and the results are sometimes surprising.

The following KPI’s are some of the key metrics our customers are using to measure their performance and continual operational improvement.

Financial KPI’s – A New Take on Financial Performance Management

In Wholesale, as in any business, keeping a keen eye on the past, current and future financial performance of the business is key to continued growth and ongoing success. However, owners are looking beyond traditional reports and KPI’s such as gross margin on items or inventory turnover velocity when it comes to making critical business decisions.

Modern Finance Managers are looking to use the data that is collected during marketing, sales, order processing and customer service and support to gain better insights into key business drivers and performance metrics. An example of this could be:

KPI

Average Days to Pay by Industry

Description

A metric to highlight which industry segments that a wholesaler deals with is the best when it comes to paying their account on time.

Benefit

This information can help define marketing and sales strategies as well as highlight which industries might need different payment terms to help level out cash flow.

Calculation

Filter

Customer Industry Segment.

Calculation

Total Days to Pay / Number of Invoices in the Period.

Sales and Marketing KPI’s – Looking Beyond Top Line Sales Performance

Traditionally, most sales departments are defined by one thing. Actual Sales against quota. However, because modern Wholesale Distribution software provides integrated Sales and CRM functionality, along with procurement/inventory management and accounting and financials, we can now do more with the information we have available.

KPI

Sales and Marketing Campaign ROI

Description

Because Sales CRM and Accounting and Finance live in the same place, it is now easy to see exactly how marketing campaigns and the cost associated translate into closed sales orders.

Benefit

By tracking lead source, when a new customer or contact is entered into the system, we can pull the total sales value of all invoices, and segment this by campaign, or campaign type, thus giving us accurate ROI for every marketing dollar spent. This leads to better decision making and more efficient use of marketing budgets.

Calculation

Filter

Marketing Campaign/Type.

Calculation

Total Value of Sales Filtered to Individual Marketing Campaigns.

HR and Payroll KPI’s – Measuring People and Performance

Because modern ERP’s like NetSuite, provide fully integrated time sheet entry, employee expense management and payroll processing, HR and Payroll Managers are able to use data across both employee records, payroll data and other key business areas to better understand key HR metrics such as “average sick leave days by manager”.

In businesses with a higher number of managers, it can be very insightful to understand employee behaviour when compared by manager. These sorts of KPI’s might provide some insights into team motivation or highlight potential HR problems before they are reported and escalation, or worse, not reported.

KPI

Average Sick Days by Manager

Description

A metric to highlight the number of sick days taken by a group of employees under individual managers.

Benefit

Any spikes in this metric could indicate potential conflict within a manager to team relationship. Research has shown that when an employee has issues with their manager, they are 3 x more likely to take sick leave.

Calculation

Filter

Manger.

Calculation

Total Sick Days Taken / Team Head Count.

Customer Service KPI’s – Keen Eyes on Customer Success

In an increasingly competitive market, customer service is imperative. Google has made it easier than ever to quickly research and compare different providers of the same or similar products, and sometimes you might not be able to compete on price alone. Many wholesalers are beginning to understand that customer service has just as much impact of purchasing decisions as price.

To be able to better understand your customer, and to use this information effectively, wholesalers should be looking to get a 360-degree view of their behaviour both when it comes to purchasing and support and complaints.

An example might be:

KPI

Average Product Complaint / Support Requests by Vendor

Description

A metric to help identify if any particular supplier’s products have a higher rate of return or complain.

Benefit

This KPI’s can help identify overall quality of goods being provided by a vendor and gives data to the wholesaler to be able to support discussions around improving product quality.

Calculation

Filter

Product Vendor.

Calculation

Total Support Tickets Lodged / Total Invoices Containing Vendors Products.

Because Cloud ERP’s like NetSuite hold CRM, Inventory, Procurement, Support and Financial data all in the same system, it becomes easy to start designing and reporting on KPI’s that really matter to the overall performance of your wholesale distribution business.

Also, the flexibility of the report and search tools in NetSuite make it simple for users to make inquiries on any data set, because all information is in the one database from day one.

Can your system support these KPI’s? If not, is it time to consider a new direction?

Many of our customers are making great use of these NetSuite features and have taken monitoring their business performance beyond to standard metrics that are available in legacy systems, and the results are amazing.

Wholesale distributors today confront significant challenges to meet B2B customer expectations, increasingly distributed supply chains and higher pressure on margins. Additionally, new opportunities in mobile computing, the Internet of Things and globalised customer databases, present their challenges. NetSuite provides innovative distributors with a complete and connected business suite with scalable, intelligent, easy-to-use features that link together financials, eCommerce, inventory and customer data—enabling them to transform their business and track every operation in a single management console.

Need advice on how to track your business’ performance?

If you would like to see how NetSuite Wholesale Distribution Edition could help give you better, and real-time insights into your business performance, contact one of our business consultants for an obligation free discussion.

Download NetSuite Guide for Wholesale

Find in this guide all the modules and technologies integrated into NetSuite, the cloud-based ERP that can support your growth.

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Is your distribution business getting divided by Xero? NetSuite can help.

Is your distribution business getting divided by Xero? NetSuite can help.

Accounting software like Xero provides outstanding functionality for small businesses, however, as they grow, software limitations become a daily frustration and sink managers in a sea of additional systems and apps to fill the gaps.

Entry-level software packages in the long-run create disparate siloed data and heavy overheads around all areas of administration in the business. NetSuite is the leader in Cloud-ERP for Wholesale and Distributors, unifying some of the world’s leading wholesalers’ systems in a single cloud solution.

If you’re feeling lost with a poorly integrated network of disparate legacy-systems read on to find out how your growing business can consolidate all business management into a single Business Management Platform (BMP).

Growing into Small Business ERP with SuiteSuccess

SuiteSuccess Wholesale Distribution Edition is a Best-in-Class Oracle+NetSuite product that is revolutionising the way that small and medium-sized distributors upgrade from entry-level accounting packages to unified ERP systems. SuiteSuccess is an out-of-the-box NetSuite Edition, pre-built with the leading practices for a growing wholesaler, incorporating tailored dashboards, custom fields, roles, workflows and more.

SuiteSuccess is the ideal solution to streamline your Inventory Management, Demand Planning, Work Order Management and more. Leaders in distribution world-wide have already adopted these latest technology as it provides real-time information, access from anywhere in the world, and a better end user experience.

The rapid implementation model is only possible due to the leading-practices business intelligence built into the platform. Hours of implementation and scripting effort have been bundled into the platform from the first day, which means customers and implementation partners can focus on loading customer, vendor, item and inventory data into the system, and move into testing without having to build the system from the ground up.

From Xero to NetSuite in 45 Days.

In this article we talk more about the differences with Xero vs NetSuite.

xero to netsuite

What builds NetSuite SuiteSuccess core?

NetSuite has dominated the Wholesale Distribution space for the last two decades. With the combined learnings of thousands of implementations, NetSuite has has developed SuiteSuccess, a new methodology focusing on four key areas:

1. CONTINUOUS CUSTOMER LIFECYCLE ENGAGEMENT

Leverage our deep understanding of wholesale distribution businesses across all sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

2. LEADING PRACTICES IN WHOLESALE DISTRIBUTION

With SuiteSuccess, you don’t just get software, you get the benefit of NetSuite’s experience in the industry. We deliver complete solutions and practices that will take your business to the next level.

3. INTELLIGENT PHASED IMPLEMENTATION

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from thousands of wholesale distribution deployments.

4. BUSINESS INTELLIGENCE

SuiteSuccess delivers hundreds of pre-built reports and value-driven dashboards developed from years of real-world use by thousands of people in similar roles at distribution companies.

Dig Deeper into NetSuite for Wholesale

Download our complete guide of all the modules and technologies integrated into NetSuite for Wholesale. Get a clear picture on how the Best-in-Class cloud-based ERP can support your distribution business growth.

How do you know if SuiteSuccess is right for you?

There are four common situations where a SuiteSuccess rapid implementation provides a superior experience for customers:

1. You have disconnected systems.

You are currently using different legacy systems and struggle connecting them together. Some of your software licences are nearing expiry. You are expanding your business with tight time-frames and need new software to address a new business oportunity.

2. Your software limits your growth.

Legacy systems are preventing you from acquiring new business, or improving current processes to allow for the management of increased demand. Your business model has changed, and existing processes and procedures do not translate to the new business strategy.

3. You have several manual processes.

You’ve hired more sales, accounting or warehouse staff to compensate for inefficient systems. Your customer service level has dropped due to increased demand. Your Management and IT overheads grow parallel to your growth.

4. No real-time business transparency.

 You do not have internal knowledge of best practices. You’ve lost staff in the business that help key knowledge in business operations. Reporting is difficult and specialised that consumes many business hours. 

If you are facing any of the above challenges, get in touch with one of our SuiteSuccess experts to help guide you through an evaluation of Xero vs NetSuite.

Get in touch with one of our experts.

Klugo are leaders in leveraging the power of NetSuite. As a 5-Star NetSuite Solution Provider, we help businesses take their first step into BMP, and support their ongoing journey to maximise their investment in Cloud-ERP technology.

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Four Steps to Successful Digital Transformation in Medical Device Distribution

Four Steps to Successful Digital Transformation in Medical Device Distribution

Digital disruption is well and truly underway in the medical device distribution industry, and businesses must reinvent themselves as digital companies to stay ahead and relevant in this ever-evolving market.

New digital tools and technologies on the market are disrupting the usual product-and-service development processes, customer interactions, delivery management, back-office operations and supplier relationships.

Many medical device distribution companies are focusing on new technology to overcome challenges and improve customer relations, minimise costs, streamline operations and better manage changing industry regulations.

We’ve compiled four steps to successful digital transformation in medical device distribution.

1. Identify and Prioritise Critical Value Sources

Firstly, businesses determine where they provide value to customers and clarify how the use of digital technologies can enable these activities.

Following this, distributors then need to decide how best to adjust investments in digital technologies and development approaches to meet the highest priorities.

In Australia, the Medical and Scientific Equipment Wholesaling industry has performed well over the past five years, the industry revenue is expected to increase 3.6% annually in the end of 2018-19, to reach $17.6 billion. IBIS World indicates that the most important key success factors for the industry are:

  • Having favourable contracts.
  • An extensive distribution network.
  • Offering a broad range of payment options.

%

Australia’s medical devices are small to medium sized enterprises.

%

Have grown from Australian start-ups.

%

Were established as a subsidiary of a multinational company.

%

Per cent of the global market (US$342.8 billion) is in the Asia Pacific region.

2. Build Service-Delivery Offerings

Medical device distributors are increasingly building and increasing their offerings to expand on their product portfolio and services.

Companies are taking the time to understand user needs in full detail, using real-time insights to re-imagine workflows as complete activities to automate processes and personalise outcomes.

For example, real-time supply chain insights could help medical device distributors reduce general and admin costs, while improving customer service.

3. Modernise Business Foundations

When digital priorities have been identified, the next step for medical device distributors is to examine their IT foundations and ask the important question: is your system fully capable of supporting required activities?

Complex legacy systems are often the turning point in companies choosing to go digital. While these systems may have been suitable years ago, nowadays they’re often fragmented, slow and unable to offer transparency in business operations.

To support strategic priorities and agile development approaches, businesses seek to modernise their IT Systems to build a solid, reliable and flexible platform for quick and easy access to a “single source of truth”.

4. Strengthen Core Capabilities 

Transformations require strong core competencies in several areas of the business.

The winners are those who move quickly to initiate change and embrace new developments and operating models, relying on real-time data driven insights to make crucial business decisions.

It’s the medical device distributors who are reinventing themselves as digital enterprises; adapting and collaborating, and most importantly, keeping up with changes in the industry.

Download NetSuite Guide for Equipment and Machine Distribution

If you want to know more about a system that will help you grow your Medical Devices business, download this guide all the modules and technologies integrated into NetSuite, the cloud-based ERP that can support your Distribution Company’s growth.

Need a specialist’s free advice?

Feel free to call an expert in Distribution Enterprise Resource Planning Systems today. Find out how cloud-based technology can modernise your wholesale distribution business.

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Products like MYOB and Xero provide outstanding accounting functionality. However, as businesses grow and prepare for the future, they find that the complexity of managing their distribution operations increases, and the limits of these entry-level software packages...

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Seize Distribution OpportunitiesThe downfall of wholesale distribution has been highly exaggerated in recent years. Yes, manufacturers have more opportunities nowadays to sell directly to consumers, but there are two main reasons why distributors are...

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How Smart Equipment Hire Businesses Stay Successful

How Smart Equipment Hire Businesses Stay Successful

There are several advantages to running a business that rents out equipment rather than selling it. There’s room for financial gain, growth, and continued customer relations – but it all comes down to how you go about it. We’ve identified four key factors that enable smart equipment hire businesses to stay successful.

Seize Growth Opportunities 

Hiring equipment may initially get you the customers, but going the extra mile is what makes them stay loyal. It’s likely that your customers will pay more to have your business not only provide the equipment, but help install, service, and maintain it. It’s becoming more common for businesses to offer wider services to save their customers time and money, all while developing repeat business and potential referrals to new customers.

Use a Solid Business Management Tool

IBISWorld identifies the top three success factors for an equipment hire business. With ‘access to efficient technology and techniques’ and ‘ability to quickly adopt new technology’ ranking at one and two, it’s imperative that companies take full advantage of the equipment hire software available to streamline and simplify business processes. Using a cloud-based business management platform allows equipment hire companies to comprehensively manage every process within the business in real-time; from sales, marketing, accounting and finance, inventory management through to field service, resource scheduling. Having a live inventory accessible from any smart device means that admin, data duplication and reporting is kept to a minimum, allowing you to focus on strategy and growing your business.

Mitigate Risk

The simple truth is that your customers are your biggest risk. Of course you need your customers to hire your equipment, but they are capable of breaking or misplacing your equipment, which is your main asset. Ensure that your equipment is fully insured to avoid bigger issues down the line.

Check Your Equipment Regularly

While it may be a no-brainer for many, a small reminder doesn’t hurt. It’s important to make sure that your equipment is regularly checked and serviced, and if something isn’t working properly, it needs to be fixed. Your customers are paying for your equipment, so it’s important that it does the job well and looks the part.

Do you service the equipment you hire?

Learn about NextService, our easy-to-use field service management system. Download the brochure here and learn how our NetSuite native app can help you manage every aspect of your business.

Need a specialist’s free advice?

Feel free to call an expert in Business Managment Platform systems today. Find out how cloud-based technology can make your field business a real service beast.

Top 5 SuiteSolutions to Improve Sales Management in NetSuite

NetSuite is well-known for enabling businesses’ sales team with unique visibility into every aspect of the customer relationship, from support cases to bills, contracts and inventory. With powerful and customisable real-time dashboards, sales managers and reps using...

Top 5 Features of NetSuite Starter Edition to Automate Small Business Administration

The SuiteSuccess Starter Edition, which was released earlier in 2018 to the Australian market is turning heads in the small business world. For companies who feel they are hitting the limits of what small business accounting software can do to support their growth,...

From Xero to NetSuite in 45 Days.

Products like MYOB and Xero provide outstanding accounting functionality. However, as businesses grow and prepare for the future, they find that the complexity of managing their distribution operations increases, and the limits of these entry-level software packages...

The Secret to Superior Inventory Management

Seize Distribution OpportunitiesThe downfall of wholesale distribution has been highly exaggerated in recent years. Yes, manufacturers have more opportunities nowadays to sell directly to consumers, but there are two main reasons why distributors are...

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This article was written by Brendan Laufenberg, SME Consultant, Klugo. As a specialist in cloud software for SMEs, I work daily to help growing companies evaluate the proven benefits of upgrading their internal software systems to a single,...
Three Key Tools Driving Transformation in Wholesale Distribution.

Three Key Tools Driving Transformation in Wholesale Distribution.

Do you need to fulfil orders more quickly and accurately? Do you struggle with inventory accuracy? Do you need real-time visibility into your warehouse operations? Do you know what your workers are doing?

In 2018, Wholesale Distributors have more choice than ever when it comes to automating processes in their businesses. Smart distributors have already begun their digital transformation and are seeing the benefit in their bottom line.

Whilst managing a warehouse can be complex and challenging, due to the nature of the industry, and the repeatability of processes there is vast opportunity to identify critical points of automation that will minimise the manual efforts of workers and provide considerable benefits in the long term.

1. Single Platform Technology.

Throughout the 90s and early 2000s Wholesalers were encouraged to seek “best of breed” software for each core business area. These areas include:

  • CRM
  • Marketing
  • eCommerce
  • Warehouse management software
  • Inventory Control
  • Accounting and Finance

Fast forward to 2018, and what we are seeing is a cluster of legacy software systems that try to communicate with each other through costly and time-consuming tailor-developed connectors.

The problem is, these connections, or APIs, between packages, need to be maintained to keep the whole ship running. Upgrading any piece software to a new version can produce errors with the customised APIs, causing ripple effects throughout the entire business.

Wholesalers are learning that this approach to IT Systems strategy is flawed and will only worsen as they continue to grow. Systems like NetSuite provide distributors with a cloud-based, end-to-end business management platform. This Includes:

Accounting and Finance

Warehouse Automation

Supply Chain Management

Inventory Tracking

Demand Planning

eCommerce

Without the need to worry about maintaining API connections, both small businesses and large distributors can simplify their strategy. A single platform empowers leading wholesalers to move goods more efficiently, expand their distribution channels, and monitor their performance in real time.

In addition to this, modern platforms that hold information in one place, allow the inclusion of key inventory turnover data with accounting data to build powerful demand planning models and improve inventory turnover.

2. Electronic Data Interfacing (EDI).

EDI is the technical term for connecting the systems of vendor and customer. This interface minimises the amount of manual effort required to manage invoicing and purchase orders. 3PLs or 3rd Party Logistics can also be connected to a transportation management system to automate transfer shipping and delivery information fully. This transformation makes a huge time saver for distribution businesses. Now that back office staff have less paperwork to complete, they can focus their time on differentiating their customer service and improving the business process.

In a world of increasing connectivity, any company that sells products has massive amounts of product data to manage. It is essential to collect and analyse, by example, information provided by vendors such as:

  • materials handling guides
  • wholesale price updates
  • item availability
  • live customer portals.

Recent trends in the wholesale industry show that leading businesses turning to technology are spending less time in their day to day operations. This simplification gives more time to spend on the overall business growth strategy. EDI is one example of how a small wholesale distributor can massively expand its ability to sell products to a broader distribution channel.

3. RF Devices.

RF Devices have been around for a while, and provide a mobile point of data capture to simplify warehouse operations. Traditionally, RF Technology was sometimes attached to inventory management systems but provided limited connection to other platforms such as CRM and Accounting. By siloing this information, the ability for distributors to get real-time, 360-degree visibility of their warehouse operation was limited.

Linking the RF Device technology to a complete business management platform increases the efficiency and accuracy of data collection. This depth in data goes far more extensive than the warehouse floor itself. Through scanning, the level of precision in warehouse operations and data capture increases drastically.  Distributors can expect to upgrade the speed of their pick, pack and ship process, which means, more orders get processed requiring fewer warehouse workers.

A suitable RF software will include inventory processing and control and minimise paperwork in the warehouse. It will also provide live information about bin locations and item availability and speed up item put-aways. Leading distributors who do assembly builds pre-shipping are having better control over the work order management process and have total control of the current status of their work orders.

RF Smart is a Mobile Warehouse Management Solution built on the NetSuite Platform. RF Smart provides users with greater control over their warehouse operations and mobile points of data capture, which all fed directly into the ERP and accounting systems.

Where to from here?

In summary, Wholesalers have more choice than ever when it comes to investing in technology that will improve the efficiency of their processes and the effectiveness of their teams. Simplifying these processes means a growing distribution can take more orders, process them much quicker, and provide a distinguished customer service.

In an increasingly competitive landscape, the customer is king. We are seeing businesses that are taking the time to make this important differentiation are noticing significant improvements in satisfying happy customers and increasing repeating customers.

NetSuite is the world’s leading cloud-based wholesale distribution management solution and has helped thousands of distributors revolutionise their operations and grow. Also, SuiteSuccess Wholesale Distribution Edition provides wholesalers with a pre-configured version of NetSuite that has taken the leading practices of thousands of distributors across the world. SuiteSuccess is a rapid implementation which is seeing customers live with an end-to-end solution in as little as 45 days.

Enquiries about SuiteSuccess?

If you are interested in learning more about SuiteSuccess for Wholesale Distribution, contact one of our experts today for an obligation free discussion.

Download our NetSuite for Wholesale Guide.

Learn more about these three leading technologies and all the modules included in NetSuite Wholesale Distributors Edition with our complete guide: “Transform Your Distribution Business with Software Built for the Cloud.”

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