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Manufacturing businesses use NetSuite as the solution for operational excellence.

Australian manufacturers use ERP to improve productivity, manage supply chain and adopt industry-leading practices. Overall business improvements are achieved when implementing a modern ERP.

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Understanding the flow of value to customers is the key to achieving operational excellence

Manufacturers who seek to increase their revenue often struggle to find the sweet spot between lowering production costs and ramping up production, with the risk of growing labor costs and obsolete stock. NetSuite enables the unique combination of increasing revenue while reducing production costs.

Mapping the flow of value throughout the entire customer experience is foundation of manufacturers increasing their operating potential.

Key benefits of utilising ERP to reach operational excellence

Reduce your operating costs by automating workflows, reducing downtime and optimising workforce efficiency

Streamlining production and improving sales forecasting accuracy with product configurator and available to promise

A centralised view of all production stages can help you make informed decisions to lower costs and cut surplus

Klugo Solution Map for Manufacturing

Klugo’s end-to-end solution supports manufacturers to increase margins whilst lowering production costs and freeing resources to customer service roles. By achieving operational excellence, you can offer a flow of value to both direct customers and distributors.

An Enterprise Resource Planning (ERP) solution like NetSuite for manufacturing measurably improves your operating performance giving you an advantage in a crowded marketplace. With one system, you can manage your entire customer journey, improve your decision-making, and grow your business.

NetSuite ERP

Order management

NetSuite ERP

Financial management

NetSuite ERP

Project and job accounting

NetSuite ERP

Supply chain management

NetSuite ERP

Warehouse and fulfilment

NetSuite CRM

Sales force automation

NetSuite CRM

Opportunity management

NetSuite MES

Production Management

NextService FSM

Field force automation

NextService FSM

Schedule and dispatch

NextService FSM

Planned maintenance

NextService FSM

Asset management

Verenia CPQ

Product configurator

NetSuite ERP

Financial management

NetSuite ERP

Order management

NetSuite ERP

Project and job accounting

NetSuite ERP

Supply chain management

NetSuite ERP

Warehouse and fulfilment

NetSuite CRM

Sales force automation

NetSuite CRM

Opportunity management

NetSuite MES

Production Management

NextService FSM

Field force automation

NextService FSM

Schedule and dispatch

NextService FSM

Planned maintenance

NextService FSM

Asset management

Verenia CPQ

Product configurator

Enterprise Resource Planning

With manufacturing ERP software you can manage shop floor operations as well as front- and back-office activities. Determine product demand, forecast supplies demand and ensure that you deliver on time. Control all your inventory, production, and customer service in one place.

Financial management 

Report product costs including materials, machine operating time and labour at the product or work order level.  Analyse contribution margin by product or type of job to assess production efficiency.

Track integrated operational business intelligence key performance indicators like throughput, working capital, demand, inventory turn, day sales outstanding (DSO) and wastage.

Order Management 

Available to promise date for order fulfilment based on demand planning and production schedule.

Project and job accounting

Project management and accounting for installations as well as visibility over job and service contracts profitability.

Supply Chain Management 

Purchasing and supplier performance reporting. Demand planning with sales order and production schedule forecast.

Warehouse and fulfilment 

Directed put away, wave and batch picking. Serial and lot tracking. Find product sales trends patterns and seasonailties. 

By implementing ERP technology, manufacturers seeking to be operationally excellent can take a data-driven look at their processes and increase profits by identifying saving opportunities, workflow bottlenecks, and improving production forecasting and sales.

Customer Relationship Management

CRM provides manufacturers with layers of technology by automating sales processes and integrating all systems for decision–support right throughout the complete customer experience. NetSuite offers a multi-channel sales engine that can provide a fully operational level of engagement and cost–to–service for all customers, from channels and distributors to final consumers.

Sales force automation 

Sales conversion tracking from quote to cash. Multiple price levels, product group price and volume discounts.

Opportunity management 

Supports complex multistage sales cycles with projected and weighted pipeline sales forecasting.

Manufacturing Execution System

NetSuite MES module helps manufacturers to simplify the order process and provide a seamless customer experience. Manage complex orders with a multi-level bill of materials and automate sales processes that directly integrate freight bookings and costs.

Production Management 

Work order management with multi-level bill of materials and costing. Work in progress (WIP) and routing for production scheduling.

Operationally excellent manufacturers prioritise implementing systems and workflows focused on continuous improvement from every employee. This reduces production costs, maximises product quality and provides customers with a personalised customer experience.

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Field Service Management

Real-time data adds clarity to both short-term forecasting and long-term strategising, enabling manufacturers who make installations to always stay on top of market demand offering seamless customer service in the field. NextService FSM technology ensures that live information flows to support data-driven decicions on-site and in the office.

Scheduling and Dispatch 

Service request and programmed maintenance scheduling for technicians, crews, or sun-contractors.

Field Service Automation

Mobile device job management, checklist, and dynamic forms. Timesheet, expenses, quotes, and sales from the field.

Planned Maintenance  

Lifecycle management with planned servicing and repairs. Perfect your repeat maintenance tasks and workflows.

Asset Maintenance 

Owned and third-party custom asset definitions form servicing, repairs, and maintenance.

Configure Price Quote

CPQ Software is an essential upgrade for operationally excellent manufacturers. It allows them to generate accurate price quotes quicker, without having to spend days getting feedback from different departments.

Dynamic BOM and routing

Eliminate BOM templates and build work orders and routes from options selected in the product configurator.

Product Configurator 

Guided sales quote generation for configuring products with options, dynamic bill of materials and routing.

Klugo are committed to our customers

Achieving operational excellence for our customers is at the core of what we aim to do. Our mission is to help customers achieve operational excellence using NetSuite + NextService.

Headland Machinery

Headland Machinery supplies leading machinery technology, software and services and are embracing the future with IoT, Industry 4.0, Automation and Additive Manufacturing. Proactive customer service is the cornerstone of successful long-term relationships with customers.

Aquatec

Aquatec has had 30 years experience providing water and wastewater solutions to local government and commercial enterprises through the Australasian region. With plans to expand the business and improve on efficiencies, Aquatec required a system that would grow with their business.

Ecolab Australia

Ecolab is a leading supplier of both laboratory and medical equipment with over 2,000 customers throughout Australia & New Zealand. Ecolab supply their medical and scientific equipment from a head office in Melbourne and satellite offices in Sydney and Brisbane.

Our customers

Manufacturing Industries

Although we can help most manufacturers to achieve operational excellence utilising the Best-in-Class ERP solution for Australia and New Zealand, we have strong expertise in the following manufacturing industries:

Furniture and Household

Furniture and household manufacturing is optimised with NetSuite ERP. Manufacturing of household goods requires maintaining high quality, strong customer sales management and the ability to pinpoint the location of inventory at any time. Klugo offer a tailored solution to achieve operational excellence.

Electrical and Solar

Electrical and solar equipment manufacturing and distribution can leverage NetSuite to achieve operational excellence. Klugo offer a solution that gives complete visibility over work orders, supply chain, installation, service and maintenance procedures in one centralised cloud business platform.

Medical Devices

Klugo helps medical equipment manufacturers and distributors to increase profit margins. The medical equipment industry is  complex and requires strict quality assurance and regulations. We enable manufacturers to bring down costs with operational excellence and improve maintenance and service in one solution.

Oracle NetSuite Award 2020

Klugo’s NetSuite ERP implementation

We have selected the worlds leading cloud ERP, Oracle NetSuite + NextService as our business platform of choice to help Australian businesses achieve operational excellence. Why? Because cloud business platforms are future proof, this enables our customers take advantage of emerging IoT and AI technologies. 

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